Terms & Conditions

1. Services

Grey Stone Bond Systems provides AI-powered automation and marketing technology services to bail bond agencies under the OpSync platform. The specific services, fees, and terms applicable to each client engagement are governed by a separately executed OpSync Services Agreement between Grey Stone Bond Systems and the client. These Terms apply to website use and general engagement with our company. In the event of a conflict between these Terms and an executed Services Agreement, the Services Agreement controls.

2. Eligibility and Account Responsibility

By using our website or services, you represent that you are at least 18 years of age, have the legal authority to enter into binding agreements on behalf of yourself or your business, and will use our services only for lawful purposes.

You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use or security breach.

3. Acceptable Use

You agree not to use our website or services to:

• Violate any applicable federal, state, or local law or regulation
• Transmit or cause the transmission of unsolicited communications in violation of the Telephone Consumer Protection Act (TCPA) or the CAN-SPAM Act
• Infringe the intellectual property rights of Grey Stone Bond Systems or any third party
• Upload or transmit malicious code, viruses, or any material that disrupts our systems
• Attempt to gain unauthorized access to any part of our systems or services
• Misrepresent your identity or affiliation with any person or entity
• Use our services for any purpose other than legitimate bail bond agency operations

4. Client Responsibilities and TCPA Compliance

Clients who engage Grey Stone Bond Systems to deliver automated communications — including SMS messages, voice calls, and reminders — on their behalf acknowledge and agree that:

• The client is the data controller and is solely responsible for ensuring that all phone numbers and contact information provided to Grey Stone Bond Systems were obtained lawfully and that the client has obtained all required consents under applicable law, including the TCPA
• Grey Stone Bond Systems acts solely as a data processor executing communications as directed by the client
• The client will defend, indemnify, and hold harmless Grey Stone Bond Systems from any claims, penalties, fines, or damages arising from the client's failure to obtain proper consent or comply with applicable communications law
• The client will immediately notify Grey Stone Bond Systems of any opt-out requests, cease-and-desist demands, or regulatory inquiries related to automated communications

5. Fees and Payment

Fees for OpSync services are set forth in the applicable Services Agreement. All fees are due as specified therein. Grey Stone Bond Systems reserves the right to suspend services for non-payment as described in the Services Agreement. All fees are non-refundable except as expressly provided in the Services Agreement.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Grey Stone Bond Systems or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.

The OpSync name, the Grey Stone Bond Systems name and logo, and all related marks are proprietary to Grey Stone Bond Systems. Nothing in these Terms grants you any license or right to use our marks.

All automation frameworks, workflows, templates, and system configurations developed by Grey Stone Bond Systems remain the exclusive property of Grey Stone Bond Systems, regardless of whether they are customized for a specific client.

7. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components.

Grey Stone Bond Systems does not guarantee specific outcomes from the use of OpSync services, including but not limited to lead conversion rates, FTA reduction, payment collection rates, or review volume. Results will vary based on agency-specific factors outside our control.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Grey Stone Bond Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising from or related to these Terms or our services shall not exceed the total fees paid by you to Grey Stone Bond Systems in the three (3) months immediately preceding the claim.

9. Indemnification

You agree to defend, indemnify, and hold harmless Grey Stone Bond Systems and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of our website or services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party right.

10. Third-Party Services

Our services are built on or integrated with third-party platforms including GoHighLevel, Stripe, and Google Workspace. Your use of these platforms is subject to their respective terms of service and privacy policies. Grey Stone Bond Systems is not responsible for the availability, accuracy, or practices of third-party services.

11. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, our business, or third parties. Termination of services engagements is further governed by the applicable Services Agreement.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under or related to these Terms shall be resolved in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of such courts.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated Terms on this page with a revised "Last updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

14. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with any applicable Services Agreement and our Privacy Policy, constitute the entire agreement between you and Grey Stone Bond Systems regarding your use of our website and services.

15. Contact Us

If you have questions about these Terms, please contact us: